Recently I started using a Google Chrome App called Meeting King. It is a great tool to organize meetings and agendas, tasks and projects. Well, about three weeks in,Meeting King ask me for a review. I gave them a sterling review and commented that I was amazed that the service was free. To my surprise, I received this response from the owner, Edwin Siebesma:
I just noticed your review on the Chrome webstore. Thank you for that.
Just a clarification the organizer of meetings does need a Pro account (30 day free trial), participants can participate with a free account. I hope that is not confusing because we do try to make that clear, as I don’t like to play games with that.
Can you let me know what you are using it for and if it is still helpful?
Thanks and kind regards,
A few days later I received the notification from Meeting King requesting my renewal at $9.99 monthly. Well, I appreciated the letter but was disgusted with the tendency of app providers to advertise free instead of free trial. As I pondered the advantages of the app against the monthly cost to my Non-Profit, my phone rang. Surprised again, It was Edwin, he said he was concerned that I had gotten the wrong impression and wanted to reach out to me. He also checked the MomsHouse website and said he liked our mission.
This is what differentiates good companies from great ones. I appreciate Edwin taking the time to talk to me, to check out my company and to make it right. This is above and beyond behavior. Edwin and Meeting King have earned my loyalty. Please check out this amazing Google Chrome app @ https://app.meetingking.com. You will love it.